Several years ago while employed at a higher education institution, I was included on a project team responsible for converting a face to face course to an online course. At the time, we knew nothing of the term instructional design and were recreating the course from a poor design. An overseas firm was contracted to do the site and content. Two things were wrong with the first course created: 1) the site was not what my boss wanted and 2) they did not include the content. They provided a skeleton for my boss to populate. My boss, who was obviously not pleased with the result, handed over everything to his in-house team to recreate. This time, he wanted us to include the content for each module on the site and create a design that he was comfortable with. This began our project.